1. Entity Details

Brand / E-Commerce Entity: DOIT DIGIFABB INDIA PRIVATE LIMITED
Website: https://digifabb.co.in
Business Location: Mumbai, Maharashtra, India
Audit Type: Annual Internal Self-Audit
Audit Period: 2026 Annual Audit
Audit Completion Date: September 26, 2026

2. Scope of the Self-Audit

The annual self-audit covered the customer-facing e-commerce journey operated through the digifabb.co.in website, including relevant website interfaces, product discovery, product pages, promotional experiences, cart, checkout, and other customer interaction points. The audit included a rigorous review of the following areas:

  • Homepage and promotional interfaces.
  • Collection and category pages.
  • Product detail pages.
  • Search and product discovery.
  • Pricing and promotional displays.
  • Discount and promotional mechanisms.
  • Cart and cart-related offers.
  • Optional product additions and add-ons.
  • Checkout flow.
  • Consent and customer-choice interfaces.
  • Pop-ups and promotional messaging.
  • Urgency and scarcity messaging.
  • Navigation and interface design.
  • Subscription and promotional communication mechanisms.
  • Cancellation and return-related customer journeys.
  • Third-party applications affecting the customer experience.

3. Dark Pattern Categories Reviewed

The audit assessed all customer-facing interfaces against the 13 specified dark pattern categories identified under the Guidelines for Prevention and Regulation of Dark Patterns, 2023 issued by the Central Consumer Protection Authority (CCPA):

  • False Urgency: No false popularity data or fabricated time-bound pressure is used to manipulate purchasing decisions.
  • Basket Sneaking: No supplementary products, services, or donations are added to the cart without explicit, affirmative user consent.
  • Confirm Shaming: Opt-out and cancellation flows utilize neutral language without guilt-inducing or ridiculing phrasing.
  • Forced Action: Consumers are not forced to purchase unrelated goods, subscribe to newsletters, or share unnecessary data to complete a transaction.
  • Subscription Trap: Cancellation processes for any recurring services are accessible, transparent, and unhindered.
  • Interface Interference: Website design does not conceal vital information, cancellation symbols, or misdirect users through visual manipulation.
  • Bait and Switch: Advertised outcomes and products accurately reflect the final product served to the consumer without deceptive substitution.
  • Drip Pricing: All mandatory fees, including freight and transit insurance, are revealed transparently upfront before purchase confirmation.
  • Disguised Advertisement: Promotional content is clearly distinguishable and not masked as user-generated content or news.
  • Nagging: Users are not subjected to persistent and disruptive requests or interruptions to effect a transaction.
  • Trick Question: Consent mechanisms and opt-outs utilize clear, unambiguous language rather than confusing double negatives.
  • SaaS Billing: No silent recurring transactions or auto-renewals are processed without explicit prior notification and consent.
  • Rogue Malwares: The platform is free of deceptive tools that trick users into downloading malicious software under the guise of legitimate tools.

The review was conducted with the objective of identifying and addressing customer-facing practices that could deceive, manipulate, coerce, or otherwise impair informed consumer choice.

4. Audit Declaration

Based on the annual self-audit conducted for the DOIT DIGIFABB INDIA PRIVATE LIMITED e-commerce website, we declare that the customer-facing interfaces reviewed during the audit have been assessed against the applicable Guidelines for Prevention and Regulation of Dark Patterns, 2023.

Based on the audit performed, DOIT DIGIFABB INDIA PRIVATE LIMITED declares that no intentional dark patterns were identified in the audited customer journey that are being knowingly deployed to deceive, coerce, or manipulate consumers into making choices contrary to their intended interests. The audit also reviewed customer choice, pricing visibility, promotional disclosures, cart behavior, optional additions, checkout presentation, and relevant consent mechanisms. Where customer-facing practices or wording were identified as requiring clarification or improvement, the relevant changes have been reviewed and incorporated as part of the compliance process.

5. Consumer Choice & Transparency

We are committed to maintaining a customer journey in which customers can make informed purchasing decisions without deceptive or manipulative interface practices. As part of this commitment, we have reviewed:

  • Whether optional products or services (such as extra FEP films or warranties) are added without appropriate customer action.
  • Whether pricing and applicable charges (including logistics and transit insurance) are presented before purchase.
  • Whether promotional offers contain appropriate information regarding their applicability.
  • Whether customers can review their cart before completing a purchase.
  • Whether cancellation, return, and exchange information is reasonably accessible.
  • Whether customer consent is obtained appropriately where required.
  • Whether promotional interfaces unnecessarily interfere with customer choices.

This certificate represents the results of the annual self-audit conducted for the audit period stated above.

6. Ongoing Compliance

We will continue to review customer-facing website changes, promotional campaigns, plugins and significant changes to the purchasing journey so that newly introduced functionality does not unintentionally introduce practices inconsistent with applicable consumer-protection requirements.

A further annual self-audit will be conducted in accordance with applicable requirements

7. Declaration

We hereby declare that the information contained in this certificate is based on the annual internal self-audit conducted by DOIT DIGIFABB INDIA PRIVATE LIMITED for its e-commerce website and customer-facing digital interfaces.

This certificate is a self-declaration of annual compliance based on internal audit and is not a government-issued certificate or an independent third-party certification.

8. Certificate of Compliance

This certificate confirms that DOIT DIGIFABB INDIA PRIVATE LIMITED has conducted an annual self-audit of its e-commerce website and customer-facing digital interfaces for practices covered by the applicable Guidelines for Prevention and Regulation of Dark Patterns, 2023.

FOR DOIT DIGIFABB INDIA PRIVATE LIMITED
Vijay Jain
Authorized Signatory
DOIT DIGIFABB INDIA PRIVATE LIMITED
Unit No. 307-B, New India Industrial Estate, Off Mahakali Caves Rd, Andheri East, Mumbai, MH 400093